Refund Policy
Ask within 30 days of paying for Pro and we’ll give you a full refund, no questions asked. The same goes for automatic renewals: any renewal payment is refundable within 30 days of that payment.
1. How to get a refund
- Open the payment provider’s (Lemon Squeezy) customer portal from your receipt email or the account page.
- Choose the order and request a refund.
- If you can’t do it in the portal, email your order number to [입력 필요: 연락 이메일 / Contact email] from the address you paid with.
Refunds go back to the original payment method. Depending on your card issuer, it may take a few days to appear.
2. After a refund
- Pro from the refunded payment ends immediately and your account returns to Core.
- Your notes and work history in the app are not deleted; data stored on your devices stays put.
- Pro time from a coupon or trial is unaffected by the refund.
3. Cancelling (turning off renewal)
To stop the next renewal without a refund, cancel your subscription in the customer portal. You keep Pro until the end of the period you’ve paid for.
4. Your statutory rights
This 30-day refund is longer than both the 7-day withdrawal period under Korea’s Act on Consumer Protection in Electronic Commerce and the 14-day right of withdrawal for EU consumers. Any other rights the law gives you remain unaffected.